Our Commitment to Responsible Gaming
Dada8 is committed to promoting responsible gaming as a voluntary activity. We provide tools and information to help players manage their participation and to seek help if gambling becomes problematic. Our approach complies with applicable laws and licensing terms and is designed to protect players and minors alike.
Self-Assessment: Am I at Risk?
We encourage players to reflect on their gambling behavior. Consider the following indicators. If most apply, you may benefit from taking steps to protect yourself.
- Does gambling interfere with work, study or personal responsibilities?
- Do you gamble to escape from negative feelings or boredom?
- Do you gamble alone for extended periods?
- Have you faced criticism from others about your gambling?
- Have you neglected family, friends or hobbies due to gambling?
- Have you borrowed or stolen money to fund gambling?
- Do you stop only when you have no money left to gamble?
- Do you try to recover losses quickly after a setback?
- Do you feel depressed or distressed when you cannot gamble?
Limit and Budget Tools
To assist in maintaining control, Dada8 offers account limits. Players may request the following limits to be applied to their account by contacting our Customer Support team:
- The maximum time allowed to access the player interface per day, week, or month.
- The maximum amount of money that can be deposited into the account per day, week, or month.
- The maximum amount of money that can be spent through the account per day, week, or month.
A limit becomes effective immediately upon setting and does not apply retroactively to prior deposits or spendings. Reductions take effect immediately; increases may be made only after a seven calendar day cooling-off period to mitigate rash decisions.
Self-Exclusion and Cooling-Off
Dada8 provides self-exclusion options to pause or permanently suspend activity. Self-exclusion disables all deposits and gameplay and removes promotional offers for the selected period. Upon expiry of a temporary self-exclusion, the account will be automatically reactivated, and the user will be notified by the designated contact channel. Temporary self-exclusion periods include:
- 24 hours
- 7 days
- 30 days
- 6 months
- 1 year
Permanent self-exclusion is available on request. A revocation of permanent self-exclusion requires a written request to Customer Support, after which reactivation will occur no sooner than seven calendar days from submission. Dada8 reserves the right to extend a self-exclusion period if there are ongoing concerns about problematic gambling behavior. Self-exclusion is effective only upon full implementation and notification to the user.
Protection of Minors and Age Verification
Participation in Dada8 services is strictly limited to individuals who have reached the legal age in their jurisdiction. We perform age and identity verification during registration and may require further verification at any time. Winnings earned by underage players are canceled in accordance with applicable law. We implement measures to prevent access by minors, including age verification and, where feasible, blocking access to accounts until compliance is confirmed.
Assistance and Professional Support
We encourage players who experience gambling-related problems to seek assistance from qualified professionals. Dada8 does not provide medical advice and relies on licensed addiction treatment and counseling services. If you or someone you know is struggling, contact local professional resources or our support team for information on appropriate services in your jurisdiction. Our support team can provide guidance on next steps and available options.
Getting Help and How to Contact Us
For questions about responsible gaming tools or to apply limits or self-exclusion, contact our Customer Support team via the standard channels. We will respond in accordance with our service levels and privacy obligations. If a user requests information about local resources, we will provide appropriate, non-identifying guidance on how to access licensed help services in their area.
Data Privacy and Compliance
Dada8 operates in compliance with applicable gambling regulations and privacy laws. We collect only information necessary to administer responsible gaming tools (such as age verification and limit settings) and to protect the integrity of our platform. Personal data handling is governed by our privacy policy and applicable data protection obligations.